State Farm® Insurance Agent Geoff Shepherd

"I have been with State Farm Geoff Shepherd for 7 years and I couldn’t be more pleased with their responsive services, wonderful staff, and great coverage! Highly recommended!"

"I had been a Geico for many years but found it nearly impossible to talk to a real person when resolving a claim I had so I decided to give State Farm a try. I received a phone call within 10 minutes of sending my on-line auto insurance application. My contact at State Farm (Vanny) was easy to reach, prompt and very helpful in getting me into the right insurance product at a reasonable cost. Excellent service!!"

"My mother in law moved from out of state and had issues getting insured - Geoff and his team solved our issues promptly and efficiently. Thanks Jen for taking care of us!"

"Big thanks to Vanny Raffety and Geoff Shepherd! Vanny made the process of setting up a new automobile insurance policy very smooth and easy! Very responsive! She is very friendly and professional and I highly recommend her and the Geoff Shepherd team! Thank you! Sandy"

"More than 20 years with this office - they are always responsive and thorough."

"Great experience with Vanny - prompt and efficient when we were buying our house a few years ago and needed a home ins policy ASAP to be able to close on time. Again a big help this year comparing options for additional policies. I appreciate that she is easy to work with by email, phone or text. Thanks Vanny!"

"I always have great customer service from Vanny and the whole staff."

"They made getting my auto insurance a very nice experience, very professional, and a good rate."

"Geoff and his team are top notch. Always responsive in helping us with the coverage we need. They are extra-patient with my dumb questions and out-of-the-box queries. Highly recommend."

"Spoke with Vanny Raffety she was able to quickly help me get insurance for a car I bought same day. Kind, friendly, efficient, couldn’t have asked for a better experience."

"We have had a wonderful experience with Geoff and Jen at State Farm. Geoff helped us identify the best coverage for our family. And Jen has been amazing helping us navigate totaled cars, changes in rental insurance, and the general craziness of the insurance industry. Jen is always prompt and thorough in her responses, both on the phone and via email. She always takes the time to explain the reasons behind increases or why our car needed to be totaled when it seems like it could have been easily fixed. Plus, she’s incredibly friendly and a pleasure to talk to. In a time when the insurance world is exploding in California, Jen brings a sense of calm and practical know-how that is much appreciated. While State Farm isn’t the cheapest insurance that you’ll get, it is worth the extra money to have an agent who knows you and helps you navigate what to do in difficult times. Highly recommend Geoff and Jen for your insurance needs."

"Everyone at Mr Sheppard's office is great. Very helpful and all around nice people. Jennifer is a rock star!!"

"Both Vanny and Jennifer have been extremely responsive and helpful whenever needed, I highly recommend!"

"I’ve been with this office of State Farm for many many years, and have had only the very best, friendly, and efficient service."

"Vanny our State Farm rep has been so great. In times when home owner insurances are not to be taken for granted, she has been able to support us in figuring out how to keep our premium from going up. Additionally, she is always on stand by and ever so patient in answering all of our questions. Thank you Vanny!"

"Geoff's team has been my insurance provider for home, auto, motorcycle, personal article's policies for the last decade+. Vanny especially has helped me out always in a timely, empathetic manner. I've stayed with Geoff's team because they are super responsive and always try to get me the most discounts, and I know I can rely on them for the rare times I've needed to file a claim. I'd recommend them to anyone shopping for insurance policies."

"We have been working with Geoff and Vanny for approximately 20 years now, covering and securing our peace of mind from our businesses to our personal lives. They always answered our questions and assisted with solutions or options. They are always friendly and never seem to push you in anything that you are not comfortable with or had hesitations about. We will continue working with them well into the future!"

"The best customer service ever, seriously! The agents working here really care about you, I’ve never felt seen as a real person with any other insurance company."

"Great service with great people! Like a good neighbor, Vanny is always there to help when needed. 5stars!"

"Vanny Raffety at State Farm Insurance truly stands out for her exceptional service and deep understanding of insurance products. Her ability to demystify the complexities of insurance and provide tailored advice makes the process of selecting the right coverage not only easy but also reassuring. Vanny’s dedication to understanding her clients' unique needs ensures that she offers solutions that are genuinely in their best interest. Her professionalism is complemented by a remarkable warmth and approachability, making every interaction with her a positive experience. Vanny goes above and beyond to answer questions thoroughly and ensures her clients are informed and comfortable with their insurance choices. This level of care and attention to detail is what sets her apart in the industry. Vanny’s proactive communication and commitment to her clients' well-being are exemplary. She is not just an advisor but a trusted partner in managing your insurance needs. For anyone looking for personalized, knowledgeable, and compassionate insurance services, Vanny Raffety is an outstanding choice."

"Great service everyday, month and year ! A solid team that will take care of you and your family!"

"State Farm has been my car insurance since I was under my mom's insurance when I was 16 years old(24 years ago). We had to get the bundle deal (lol). Since, we have added my sister's car, my house insurance,etc. I usually talk to Vanny when I do call in, since we share the same name. She's pleasant to talk to and explain things easier so I can make the best decision based on my situation. I highly recommend State Farm. I feel protected."

"Excellent customer service and friendly staff. Great rates and coverage too!"

"Vanny and Geoff are great! Highly recommend!"

"I’ve had 25 years of experience with Geoff and his team (30+ years with State Farm). They have always been highly attentive, cost conscious, and stepped in to “do the right thing” even when it worked at odds with company policies. I highly recommend them, w/o hesitation"