State Farm® Insurance Agent Geoff Shepherd

"Geoff Shepherd and his colleague Jen of State Farm went above and beyond to help us with our claim on our new Toyota 4Runner. It seems in Marin County rodents like to chew on wires causing a big mess. Geoff and his team jumped in to help guide us through the claims process. Jen went above and beyond to secure the correct mechanic to do the job, and we are very happy with the service both by the insurance agent and team, and the mechanic selected to do the needed work. Thank you so much!!!"

"Responsive. Knowledgeable. And pleasant to deal with"

"Geoff Shepherd really came through for us."

"Working with Geoff and Jen over the last 10 years has been great. Super responsive and very easy process. Highly recommended, especially if you're looking for Renters Insurance!"

"Very professional and family friendly as well. I would recommend to anyone who needs help with insurance."

"The agent, is not a ghost like with many business owners these days. He is very accessible. His staff is licensed and have excellent customer Service skills. And of course State Farm insurance is a very reputable company."

"Both Geoff and staff are very responsive and explain our options throughly! Happy to have our home & commercial and auto policies with Geoff!"

"I've been relying on Geoff Shepherd and his staff for guidance and assistance with my State Farm coverage for many years. They are outstanding -- always prompt and responsive with outstanding service and advice."

"Vanny is amazing! Thank you so much!"

"Vanny & her team are amazing..very professional and timely."

"Very helpful and quick service"

"Vanny was absolutely wonderful to work with. She’s very professional and knowledgeable. Reduced my current premium significantly with more extensive coverage. I highly recommend her and the agency"

"Vanny has been so helpful and kind throughout the whole process. I recently moved states and she made the whole experience of switching my car insurance policy seamless and stress free. Vanny is also very open and transparent which I really appreciate."

"We purchased a new EV car recently and needed to provide proof of insurance before taking possession. Timing was critical. A State Farm representative was immediately available in person and very efficient in providing a certificate of insurance and an economical premium. It was great to be able to work with a real person in this situation."

"Geoff and his team have been taking care of my insurance needs for well over a decade. They are quick to respond when I have inquiries and quick to fix any issues I might have with my insurance. They insure my home, my cars, truck, motorcycle and also my umbrella policy"

"Jen did a great job and is always reliable. Geoff, the only reason I was willing to do this was Jen. As a rule, I don't like signing into Google. I'll bet you are missing a lot of feedback by requiring clients to do so."

"I had a question about flood insurance for an HOA and Jen sent me all the information I needed and more. It's great to come across someone with such a courteous and professional approach to things."

"Customer service is very good - both response time and knowledge. I have worked with local agents in the past and had to wait for response - these guys are tops."

"They are incredibly responsive and helpful. I needed a quick turnaround in getting an insurance card for an auto insured in a different state. Vanny got me the contact info for the team and they responded within the hour. All genuinely friendly and eager to help!"

"I have called Geoff’s office’s numerous times and always get a quick response."

"My family has been working with Geoff for as long as I can remember. Have always been extremely helpful and always responsive. Jen has helped me secure car insurance ever since I could first drive. I greatly appreciate their service and how pleasant they’ve been to work with."

"We have been working with Geoff Shepherd and team since 2009. Geoff and team are always helpful and super responsive. They have been with us through multiple vehicles, homes, and life changes - and each time, we know we can always give Geoff and his team a ring for advice and help. They're always asking questions and making sure that whatever they're recommending is right for us and our family. We highly recommend Geoff and his team!"

"Geoff's team is super responsive, and demonstrate real expertise and care for your needs, whether auto, home or anything in between to live a relaxing life. They are clear and concise in their explanations of insurance jargon, which I love."

"Geoff Shepherd’s office/staff respond promptly and are very efficient! I highly recommend working with their offices for all your home / auto / personal articles insurance needs."

"We couldn't more highly recommend Geoff and Karen to help with your insurance needs. They have fair policies on paper, and when you need to actually use them, Geoff and Karen are there to help you. My husband was in a car accident last year. Everyone was okay, but it's a huge inconvenience. Geoff and Karen helped us get the process started quickly. The car was evaluated within days. State Farm took care of the rest, including receiving payment from the at-fault driver's insurance company. We have also had our home insurance policies through them in the past. Geoff went up and above to communicate with escrow, loan, and real estate agents to make sure we had the correct coverage. Really bummed State Farm is no longer offering home insurance policies in California. Our new company makes us feel like we're on trial just getting the policy finalized(makes me fear for ever needing to use it..). Basically, call Geoff and Karen for your insurance needs. They're friendly and honest. They've been through all our big life moments and they ease your mind that, even if things go wrong, you'll be taken care of."