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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandy Schaumleffel

Sandy Schaumleffel

March 6, 2025

5  out of  5
rating by Sandy Schaumleffel
"I had a great experience working with Vanny Raffety at Geoff Shepherd's office at State Farm. She was very thorough in explaining important insurance offerings to me and super responsive along the way. And, not to mention -- just a really nice human being! Geoff also reached out to introduce himself and offer his support as we were being onboarded as a new client. While we didn't expect him to do that-- I appreciated the extra care and service! Seems like a really great office to work with."
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Ryan Martin

March 4, 2025

5  out of  5
rating by Ryan Martin
"No matter what, you can always go back to your State Farm agent. At least that's what I've found at Geoff's office for any changes I need to make and for improving some QOL stuff with my policies. They're always available to help sort out the changes and steps to navigate with State Farm."
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K MirchSF

February 22, 2025

5  out of  5
rating by K MirchSF
"We’ve been with Geoff since 2016. Great customer service and care- Vanny is excellent, responsive, and incredibly helpful. Couldn’t ask for a better team"
We responded:
"Thanks so much for taking the time to leave us this review! We are so glad that you have had good experiences with Vanny and the rest of our team."
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Samaria Jaffe

February 12, 2025

5  out of  5
rating by Samaria Jaffe
"Geoff has been our long time agent and has been a true partner since the beginning. He has always has sound advice and steers us in the right direction."
We responded:
"Thanks so much for the great review, Samaria! We really appreciate your continued trust in our office and will strive to keep earning it, well into the future. "
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Cheri Augusto

February 4, 2025

5  out of  5
rating by Cheri Augusto
"Always professional, immediate service"
We responded:
"Thanks so much for the review, Cheri! We are so glad to have you and aim to keep you happy with that same level of service for years to come. "
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Mike Ward

January 30, 2025

5  out of  5
rating by Mike Ward
"One of the most efficient and responsive businesses I have ever dealt with. Geoff and his team have gone above and beyond in every interaction I've had with them!"
We responded:
"Thank you so much, Mike! We strive to continue to provide that level of service and we really appreciate your trust in our office. "
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Lindsay Ward

January 29, 2025

5  out of  5
rating by Lindsay Ward
"The absolute best agent and staff. They offer so much support and guidance. I will never be insured anywhere else! Highly recommended🤍"
We responded:
"Thanks, Lindsay! We really appreciate you taking the time to leave us this great review. We will strive to continue to provide exceptional service to you and your family. "
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terry vitorelo

January 28, 2025

5  out of  5
rating by terry vitorelo
"A discrepancy was found in my policy which could have been devastating. However, my agent immediately made it right. I'm impressed with the speed with which it was handled and am grateful for her fine work."
We responded:
"Hi Terry - thanks for the 5 star review! We do our best to treat our clients the way we would want to be treated. Thanks for being a loyal, long-time customer of ours! "
Profile photo of Jason & Wendi Gulbransen

Jason & Wendi Gulbransen

January 24, 2025

5  out of  5
rating by Jason & Wendi Gulbransen
"Geoff is very knowledgeable about all the products Statefarm has to offer. He is responsive, thorough and extremely helpful."
We responded:
"Thank you, Jason & Wendi! We really appreciate you taking the time to leave us a review. "
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david pyle

January 21, 2025

5  out of  5
rating by david pyle
"I have been with State Farm for years and with Geoff's office just as long. They have always been very helpful with our changing home and car insurance needs. And they always are very friendly and responsive."
We responded:
"Hi David - we appreciate you trusting our office for all of these years. Thanks for the kind words! "
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Mark Zunino

January 21, 2025

5  out of  5
rating by Mark Zunino
"I have been a State Farm insured for almost 50 years and I have been very pleased with the service provided by Geoff Shepherd and his agency. Geoff and his associates are very knowledgeable about the insurance industry and have always been courteous, responsive and very helpful whenever called. I cannot say enough good things about this agency and I highly recommend them to anyone in Marin County requiring auto, property and casualty insurance."
We responded:
"Hi Mark - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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go choppy

January 20, 2025

5  out of  5
rating by go choppy
"Vanny and Geoff are wonderful! They are always prompt in responding to my questions and provide clear, helpful answers. Their professionalism and reliability make every interaction a pleasure. I highly recommend working with them!"
We responded:
"Hi Christine - we are so happy to hear that you have had great experiences with our office. Thanks for taking the time to leave us this great review and please reach out if we can ever be of assistance. "