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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bardo Ruiz

April 2, 2025

5  out of  5
rating by Bardo Ruiz
"Vanny Raffety was awesome and very friendly and helped me save hundreds on my motorcycle insurance!"
We responded:
"Thanks for the review, Bardo! Vanny knows her motorcycle insurance stuff, for sure. Glad we could save you money and we hope to have you ride along with us for a good long time! "
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Michael Cummings

March 28, 2025

5  out of  5
rating by Michael Cummings
"Vanny was a pleasure to work with, and made signing up for my auto insurance the easiest process possible."
We responded:
"So glad you had such a nice experience with Vanny and we really appreciate you taking the time to leave us a review! Welcome aboard and we hope to assist you long into the future. "
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Jody Newman

March 12, 2025

5  out of  5
rating by Jody Newman
"Geoff and his staff have all been super-helpful. It might not be the cheapest insurance available, but is worth paying for and I am very happy I have it!"
We responded:
"Thanks so much for taking the time to leave us this great review, Jody! We appreciate your trust in our office and we enjoy working with you. "
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Kim Miner

March 12, 2025

5  out of  5
rating by Kim Miner
"Vanny Raffety at State Farm - Geoff Shepherd Office is absolutely the best. She is always there for me to answer any questions I have about my insurance policies. She is professional, knowledgeable, responsive, and so very kind. She goes above and beyond and is always available to offer assistance. She really cares and makes it her mission to be helpful. Three cheers for Vanny! :)"
We responded:
"Thanks for the great review and so glad that you have had such great experiences with Vanny! "
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Tess Cundall

March 9, 2025

5  out of  5
rating by Tess Cundall
"Is your insurance agent a good neighbor? This month, mine proved he is! After a "water event" at my home with extensive damage, Geoff was there. We had frank discussions during the recovery process and in the end, when I didn't see eye-to-eye-with my adjuster, I had logic, trust and Geoff on my side. That's one reason I've been his client for 20 years. Find good people, stay with them, be happy. Thanks Geoff!"
We responded:
"Thank you, Tess, for this fantastic review. I am glad that your claim turned out well and that you are pleased with our office. We hope to keep you another 20 years!! "
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Sandy Schaumleffel

March 6, 2025

5  out of  5
rating by Sandy Schaumleffel
"I had a great experience working with Vanny Raffety at Geoff Shepherd's office at State Farm. She was very thorough in explaining important insurance offerings to me and super responsive along the way. And, not to mention -- just a really nice human being! Geoff also reached out to introduce himself and offer his support as we were being onboarded as a new client. While we didn't expect him to do that-- I appreciated the extra care and service! Seems like a really great office to work with."
We responded:
"Thanks so much for taking the time to leave us this great review, Sandy! And so happy that you've had such good experiences with Vanny. "
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Sarah Barksdale

March 6, 2025

5  out of  5
rating by Sarah Barksdale
"I had the pleasure of working with Jen on some changes. She was prompt in helping me and her communication was great!"
We responded:
"Thanks, Sarah! We appreciate you taking the time to leave a review"
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Brian Schroth

March 5, 2025

5  out of  5
rating by Brian Schroth
"Geoff and his team are great. There is always a voice available and not a machine to deal with. I highly recommend him for all of your insurance needs."
We responded:
"Thank you, Brian! We strive to be helpful and available and we appreciate you taking the time out of your day to leave us this great review. "
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Ryan Martin

March 4, 2025

5  out of  5
rating by Ryan Martin
"No matter what, you can always go back to your State Farm agent. At least that's what I've found at Geoff's office for any changes I need to make and for improving some QOL stuff with my policies. They're always available to help sort out the changes and steps to navigate with State Farm."
We responded:
"Thanks, Ryan, for the great review. We hope to continue to earn your praise and appreciate you taking the time to leave us this review. "
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K MirchSF

February 22, 2025

5  out of  5
rating by K MirchSF
"We’ve been with Geoff since 2016. Great customer service and care- Vanny is excellent, responsive, and incredibly helpful. Couldn’t ask for a better team"
We responded:
"Thanks so much for taking the time to leave us this review! We are so glad that you have had good experiences with Vanny and the rest of our team."
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Bobby Sandler

February 13, 2025

5  out of  5
rating by Bobby Sandler
"I’ve been with this office of State Farm for many many years, and have had only the very best, friendly, and efficient service."
We responded:
"Hi Bobby, Thanks so much for the review and for your business and support over the years. We really appreciate you!"
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Samaria Jaffe

February 12, 2025

5  out of  5
rating by Samaria Jaffe
"Geoff has been our long time agent and has been a true partner since the beginning. He has always has sound advice and steers us in the right direction."
We responded:
"Thanks so much for the great review, Samaria! We really appreciate your continued trust in our office and will strive to keep earning it, well into the future. "
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Cristina Letsch

February 4, 2025

5  out of  5
rating by Cristina Letsch
"Always have answers to my questions and finding the best rates."
We responded:
"Thanks for the review, Cristina! We are happy to be here for you when you need us. Thanks for your trust in our office. "
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Cheri Augusto

February 4, 2025

5  out of  5
rating by Cheri Augusto
"Always professional, immediate service"
We responded:
"Thanks so much for the review, Cheri! We are so glad to have you and aim to keep you happy with that same level of service for years to come. "
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Michael Lamb

February 3, 2025

5  out of  5
rating by Michael Lamb
"Great team - I have had my polices with them for over 20 years, including my house and cars."
We responded:
"Thanks, Mike! We always enjoy when you stop into the office and greatly appreciate you trusting us with your home and auto insurance for all of these years. "
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Mike Ward

January 30, 2025

5  out of  5
rating by Mike Ward
"One of the most efficient and responsive businesses I have ever dealt with. Geoff and his team have gone above and beyond in every interaction I've had with them!"
We responded:
"Thank you so much, Mike! We strive to continue to provide that level of service and we really appreciate your trust in our office. "
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Derek Berg

January 29, 2025

5  out of  5
rating by Derek Berg
"Great experience and even better people at this agency!!"
We responded:
"Thanks, Derek! We appreciate you taking the time to leave a review! "
Profile photo of Lindsay Ward

Lindsay Ward

January 29, 2025

5  out of  5
rating by Lindsay Ward
"The absolute best agent and staff. They offer so much support and guidance. I will never be insured anywhere else! Highly recommended🤍"
We responded:
"Thanks, Lindsay! We really appreciate you taking the time to leave us this great review. We will strive to continue to provide exceptional service to you and your family. "
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Kathy Fairbanks

January 28, 2025

5  out of  5
rating by Kathy Fairbanks
"Great team and fantastic responsiveness."
We responded:
"Thanks, Kathy! We really appreciate you taking the time to leave us a review! "
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terry vitorelo

January 28, 2025

5  out of  5
rating by terry vitorelo
"A discrepancy was found in my policy which could have been devastating. However, my agent immediately made it right. I'm impressed with the speed with which it was handled and am grateful for her fine work."
We responded:
"Hi Terry - thanks for the 5 star review! We do our best to treat our clients the way we would want to be treated. Thanks for being a loyal, long-time customer of ours! "
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Chris Wand

January 27, 2025

5  out of  5
rating by Chris Wand
"Jen in Geoff's office is very helpful and effective, patiently explaining to me coverage details."
We responded:
"Thanks, Chris! We are glad that you are happy with the service that you receive from our office and we really appreciate you leaving us this review. "
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Jason & Wendi Gulbransen

January 24, 2025

5  out of  5
rating by Jason & Wendi Gulbransen
"Geoff is very knowledgeable about all the products Statefarm has to offer. He is responsive, thorough and extremely helpful."
We responded:
"Thank you, Jason & Wendi! We really appreciate you taking the time to leave us a review. "
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Patti Shore

January 23, 2025

5  out of  5
rating by Patti Shore
"Geoff Shepherd has been our insurance agent for 20+ years, handing our homeowner's, umbrella liability, personal articles, life and automotive coverage. The team in his office is efficient, warm and friendly, and very knowledgeable about all things insurance. We appreciate so much that we remain insured homeowners despite being in fire country! This is a great place to go for your insurance needs."
We responded:
"Hi Patti - we have enjoyed having you with our office all of these years and we greatly appreciate your trust in us. Thanks for taking the time to leave us this review! "
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david pyle

January 21, 2025

5  out of  5
rating by david pyle
"I have been with State Farm for years and with Geoff's office just as long. They have always been very helpful with our changing home and car insurance needs. And they always are very friendly and responsive."
We responded:
"Hi David - we appreciate you trusting our office for all of these years. Thanks for the kind words! "
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Kevin Walsh

January 21, 2025

5  out of  5
rating by Kevin Walsh
"Our experience with Geoff Shepherd State Farm Agency has been courteous, prompt and professional."
We responded:
"Hi Kevin - thanks for taking the time to leave us the kind review. We appreciate it!"